Certain questions just keep popping up again and again. Here are the answers to our top ten most frequently asked questions:

1. Why should I have my website designed by a professional?
   With all of the self help tools to make your own website, why would you want to pay someone else to do it for you? The answer is simple - you know your business, and we know ours. Your website is your professional image and often your first customer contact. A professionally designed website is your business identity for thousands of customers. Would you want to reflect anything less than a professional business image?
2. What are the steps to getting a website online?
   Here are the steps we go through when designing your site:
   • defining the scope and outline of the project
   • proposing design solutions for your site
   • designing the structure and look of the site
   • testing the site
   • uploading and hosting your website on a internet server
   • maintaining the site online
   • uploading of new data
3. How long will it take for my website to appear?
   The average time from contract completion until going live online is about 3- 4 weeks, but that time frame varies with the complexity of the site. Obviously, the more complex your site structure and design, the longer it will take to get exactly what you want. We never put a site online publicly until you are 100% satisfied.
4. Can you register or transfer a domain name for me?
   Yes, of course we offer the transfer of your current domain to our server without charge. We will be happy to register a new domain names for you as well. See domain name for more information.
5. What about search engines?
   The use of search engines has become a very complex subject in the last few years and the submission standards and rankings for search engines are changing almost daily. Basic search engine registration is included with our hosting maintenance packages. When we discuss your website design, we can advise you about the current options for search engines, register your site with the search engines, and offer you search engine optimization services related to your business. See marketing for more information.
6. What if I don't know anything about web pages?
   No problem! We do it all for you. We can also help you learn a little about what is possible at the same time if you wish. We can provide instruction for your staff and extra services you may need to get your office working smoothly with your site.
7. Can I stay with my own server?
   Yes, we can design your website for your current server. Once we know the configuration of your server and your website needs, we will be able to give you an estimate of the costs for designing for your server. We provide maintenance and updating services for websites residing on other servers at an hourly rate.
8. What kind of guarantee do I have that my site will work correctly ?
   Your satisfaction with our design process is guaranteed. We'll work with you until your site has just the look you want. Then, if you have chosen one of our hosting/maintenance packages, we will check your site regularly to be sure that it continues to function properly. We'll fix any problems which arise fast - and at no further cost to you. Your site will be online, quick, reliable, and accessible to your visitors virtually 24 hours a day, 365 days a year. We know that you will be satisfied.
9. Can I update my site myself?
   Yes, of course we can design your site so that you can update it from your own office. We can provide training for your personnel to be able to maintain the website from your office if you wish. We can even design templates to allow several people from your organization to add information to the websites without any knowledge of HTML programming. Most clients, however, decide to use our packaged hosting/maintenance services which save them time and money in the long run.
10. How much will my project cost?
    Now for the bottom line - how much does it cost to have your site designed correctly? Sites can vary in price from free (you've seen those results) to millions of dollars. Clearly you are looking for something between these two extremes. We can offer you websites ranging from $400 to $10,000. Most business websites ranging between $850 and $2300.